Course curriculum

    1. Course Introduction

    2. Assess Your Knowledge on Needs Alignment

    3. Quiz on Aligning Needs for Resolution

    4. What does "Aligning Needs for Resolution" mean?

    1. Failing to Align Needs for Resolution

    2. Reflecting on a Personal Challenge when Needs weren't Aligned for Resolution

    3. Unveiling the 7 Pitfalls in Failing to Align Needs for Resolution

    1. Resolving the 5 Types of Conflict

    2. The Role of Intimacy in Conflict

    3. Test your Knowledge So Far on the Types of Conflict

    4. Quiz on the Types of Conflict

    5. Avoidance is not a Strategy to Manage Conflict

    6. Evaluate your Understanding on Conflict Avoidance

    7. Quiz on Conflict Avoidance

    8. Collaborative Problem-solving

    9. Applying the Skills You Have Learned on Aligning Needs for Resolution

    10. Aligning Needs for Resolution - Self Assessment

    11. How Does A Victim Mentality Hinder Conflict Resolution

    12. Crafting Solutions to Align Needs for Resolution

    13. Quiz on on Crafting Solutions to Conflict

    1. Aligning Needs for Resolution in Action

    2. Evaluate Your Ability to Align Needs for Resolution Evolution

    3. 7 Best Practices to Align Needs for Resolution

    1. Conclusion

    2. Feedback

About this course

  • 50 minutes video content
  • 10 minutes course work
  • 150

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Instructor(s)

Carol Rice

Course Creator

Carol Rice is a Certified Conflict Manager (CCM) with over 20 years of experience in conflict management working with both the private and public sectors. Ms Rice is co-author of “Understanding Conflict: A Resource for the Military Family”.